Terms and Conditions

Terms and conditions for supply of internet video service on subscription

COPYRIGHT: Quipu TV owns the copyright in the images/services for which you have subscribed and any reproduction or re-broadcast without Quipu TV’s written permission is strictly prohibited.

CONTRACTING PARTY: Your subscription contract will be fulfilled by Quipu TV Ltd (www.quipu.tv) in association with its Content Delivery Network agency and the Payment Gateway provider.

WHEN THE SUBSCRIPTION CONTRACT IS FORMED: By completing the on-screen subscription process, you entering into an immediate contract for the period of service supplied and indicated to you on screen, whether it be for a single programme or a specified series of programmes, or for a period of time. You will not be able to deny or cancel this contract, except in the terms explained below.

PAYMENTS: All payments are made through the creation of a payment agreement with PayPal, or by use of an authorised credit card. In these instances, you will also be subject to the terms and conditions of the payment organisations.

PAYMENT PROBLEMS: If it is impossible to collect a payment made with immediate effect, your access to the Quipu TV service for which you have contracted will be removed without notice. Should there be a similar payment failure when you try to gain access to another Quipu TV service, you will not be permitted to access Quipu TV services for a minimum of 12 months unless it can be shown that the fault lay with third parties.

CANCELLATIONS: For contracts lasting for single programmes or specified series of programmes, or for a time period of less than six months, cancellations by you are not permitted. Should you wish to cancel after this minimum term, you will need to end your payment agreement through PayPal or your credit card supplier.

PRICE INFORMATION: Prices displayed on-screen through the broadcasting websites involved will only be varied at the reasonable discretion of Quipu TV, without notice if need be.

PRICING ERRORS: Although Quipu TV tries to ensure that all displayed prices are accurate, errors may occur. If an error in the price of your subscription is discovered, Quipu TV will inform you as soon as possible, and you will have the option of re-confirming your subscription at the correct price or cancelling it. If it proves impossible to contact you, your order will be treated as cancelled by you. Quipu TV will refund you in full if you cancel an order in these circumstances, for which you have already paid.

PROGRAMME PROBLEMS: Quipu TV undertakes to do everything possible to ensure that its programmes are delivered with good quality to all subscribing internet viewers, whether live or as Video-on-Demand. However, it will not accept responsibility for any shortcomings or breakdowns of the Global Internet system, or any other cause beyond its control, such as cancellation of the event by the organisers for any reason whatsoever, and will not countenance making refunds in these circumstances. PLEASE NOTE that the streaming service for the England v Associate XI event does NOT support iOS.

USE OF PERSONAL INFORMATION: Quipu TV undertakes that it will only use the personal and transactional information (e.g. name, address, e-mail address, credit/debit card details) you supply to us in order to fulfil your subscription order. Such personal details will never be disclosed to a third party except as part of the fulfilment process.

YOUR RESPONSIBILITY: By subscribing to the video services offered by Quipu TV Ltd, you thereby acknowledge that you have read and understood the provisions of these Terms and Conditions.

QUERIES: If you have any queries or comments about your subscription, please e-mail hello@quipu.tv. Quipu TV will endeavour to provide an initial response within 24 hours.